Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Times We offer shipping across Portugal and the EU. Delivery times and rates vary by destination:
- Portugal (mainland): 2–4 business days
- Azores & Madeira: 5–10 business days
- EU countries: 5–10 business days
Shipping costs are calculated at checkout based on your location and order weight.
Free Shipping We offer free shipping on all orders.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your delivery.
Delays Occasionally, deliveries may be delayed due to carrier issues, customs, or circumstances beyond our control. We appreciate your patience and will always do our best to keep you informed.
Lost or Damaged Orders If your order arrives damaged or does not arrive within the expected timeframe, please contact us at migueljvasques@gmail.com and we'll make it right.